Live Chat Test
- Communicate one-on-one securely with a member service representative
- Get information about accounts and services
- Research and resolve issues with TFCU digital products and services
- Perform non-cash teller transactions
- Assist with Debit and Credit card problems, information, and payments
Live Chat Hours
- Monday–Friday 6:00 a.m.–9:00 p.m.
- Saturday 8:00 a.m.–1 p.m.
Video Chat
A smartphone or webcam is required for this service. Additionally, you will be asked to download the Vidyo Screen Share Extension, which is necessary to launch the video chat from a destktop or laptop. If you are viewing this from a mobile device, please download the VidyoMobile app before you launch the video chat. You may also be asked to upload documents from your computer or mobile device, as needed.
- Speak face-to-face securely with a video advisor
- Get information about accounts and services
- Research and resolve issues with TFCU digital products and services
- Perform non-cash teller transactions
- Assist with Debit and Credit card problems, information, and payments
Video Chat Hours
- Monday–Friday 8:00 a.m.–5:00 p.m.
- Saturday 8:00 a.m.–12:00 p.m.
Browser not supported for video chat. Please use a supported browser listed above for video chat.
Welcome to Video Chat with Tinker Federal Credit Union (“TFCU”); chats may be monitored for quality control purposes. Your telephone and/or internet provider may charge for data and telephone use and you are responsible for all such charges, fees, rates, and expenses. Your video session may be terminated at any time for any reason without liability and your use of the services from TFCU may be restricted or canceled at any time. TFCU reserves all rights under applicable law. TFCU is not liable for your use of the services, including but not limited to any disruption in your use of the services.
